Princeware One Year Warranty Card!

Meaning of this warranty & its terms and conditions

Princeware International hereby provides Worldwide Warranty on this piece for 1 year from the date of purchase by the user against material manufacturing defects only.

After the expiry of this period, you can still avail of this repair facility, by paying for
the same.

The warranty, however, is subject to the following conditions :

  1. This warranty card is valid only if it is filled in, stamped and signed by the
    authorized dealer / showroom / person of Princeware International. (Except
    for institutional purchases). The card and the relevant cash memo must be
    preserved and produced along with the defective piece.
  2. The defective piece must be delivered by the User at his/her/its own cost to the company's nearest sales or after sales service centre, the details whereof can be obtained by contacting the Company on helpline number or email id mentioned in this card.
  3. This Warranty is not valid for :
    1. Damages resulting from accidents, mishandling, negligence, unauthorized repair, tampering, loss of components / accessories, normal wear and tear, exposure to extreme heat and temperature, solvents, acids and exposure to rain/water.
    2. Replacement/repair of briefcase folios and suitcase divider flaps.
    3. Powder coating, gold plating, wood finish on locks, frames, channels and on all other metallic surfaces.
    4. Damages such as zip bursts, cracks, dents and scratches to any of the components, tearing of inner lining or any other fabric.
    5. Damages from mishandling and abuse in transit by the carrier company (Airlines etc - if such abuse occurs, one must immediately file a claim with the Carrier Company before leaving the transport terminal)
    6. Damages to the leather trimmings.
  4. The Company will undertake to repair / replace the defective piece within a reasonable period of time, at its own discretion; and its decision as to the nature of the defects and applicability of this Warranty, is final.
  5. In the interest of product up gradation, the Company is free to change its products specification without notice. In case spares for given models are not available, the Company may at its discretion, offer an equivalent model at a special rate.
  6. Any disputes arising out of the applicability / usage of this Warranty card is subject to Indian laws and Mumbai jurisdiction only
  7. The Company's liability for damages shall be restricted only upto repair / replacement of the defective piece and it) no event and under no circumstances it shall exceed the price paid (after discounts if any) by the customer to the Company for the damaged piece stated in the Invoice/cash memo.
  8. Besides the aforesaid terms and conditions, for availing the Worldwide Warranty, the procedure as mentioned below also needs to be followed by the user to exercise this warranty on the product:
    1. To avail of this warranty the user needs to call the Company's call centre number mentioned in this warranty card or inform by email at address mentioned in this warranty card.
    2. The user will have to provide necessary documents including the duly filled up, signed and stamped copies of the valid warranty card, invoice (and the photo of the defective piece if physical product is not available for inspection) physically at the service centre or by email.
    3. The Company reserves the right to repair or replace the defective piece as deemed suitable. In case of replacement, the defective piece shall be replaced with another piece of the same model or equivalent model of any of the Company's brand at the Company's discretion.
    4. The Company or its representative(s) will undertake to repair or replace the defective parts/piece within a reasonable period of time and its decision as to the nature of defect and the applicability of the warranty is final.
    5. In case of service call being raised outside of India in any country which is covered by this warranty and in the case where the Company approves the replacement of the defective piece — the fresh piece will either have to be picked up by the user from the Company's service centre or the Company may agree to deliver the same to the user at the address provided by him/her, which should be within the limits of the country from where the service call was originated.
    6. In case Company agrees to deliver the replacement free of cost to the user at the address provided and agreed, the user shall be required to deliver the defective piece at its own cost, either before or after receipt of replacement in lieu of the defective piece, to nearest service centre location as may be informed by the Company.

24x7 International Helpline +91 9167217535

INTERNATIONAL SERVICE CENTRES

PANAMA luggageservice@princeware.net +507 4410408
COLOMBIA luggageservice@princeware.net +507 4410408
COSTA RICA luggageservice@princeware.net +507 4410408
DOMINICAN REPUBLIC luggageservice@princeware.net +507 4410408
LOS ANGLES, USA luggageservice@princeware.net +91 9167217535
HOUSTON, USA luggageservice@princeware.net +91 9167217535
ECQUADOR luggageservice@princeware.net +593 4 251 5349
TRINIDARD & TOBAGO luggageservice@princeware.net +1 868 6714039
UNITED KINGDOM luggageservice@princeware.net +91 9167217535
FRANCE luggageservice@princeware.net +91 9167217535
GERMANY luggageservice@princeware.net +91 9167217535
SURINAME luggageservice@princeware.net +597 440190
PARAGUAY luggageservice@princeware.net +595 21756228
SOUTH AFRICA luggageservice@princeware.net +255 758822236
ZIMBABWE luggageservice@princeware.net +255 758822236
KENYA luggageservice@princeware.net +255 758822236
UGANDA luggageservice@princeware.net +255 758822236
RAWANDA luggageservice@princeware.net +255 758822236
TANZANIA luggageservice@princeware.net +255 758822236
ZAMBIA luggageservice@princeware.net +255 758822236
MOZAMBIQUE luggageservice@princeware.net +255 758822236
SAUDI ARABIA luggageservice@princeware.net +966 6486527
KUWAIT luggageservice@princeware.net +965 22445294
BAHRAIN luggageservice@princeware.net +973 17243331
JORDAN luggageservice@princeware.net +962 6 4200718
DOHA luggageservice@princeware.net +974 44424264
DUBAI luggageservice@princeware.net +971 506758113
CHINA luggageservice@princeware.net +86 18457308720
HONG KONG luggageservice@princeware.net +86 18457308720
TAIWAN luggageservice@princeware.net +886-6-2305551
AUSTRALIA luggageservice@princeware.net +91 9167217535
AUSTRIA luggageservice@princeware.net +91 9167217535
BANGLADESHluggageservice@princeware.net +91 9167217535
BELGIUM luggageservice@princeware.net +91 9167217535
BHUTAN luggageservice@princeware.net +91 9167217535
BRAZIL luggageservice@princeware.net +91 9167217535
CANADA luggageservice@princeware.net +91 9167217535
CZECH REPUBLIC luggageservice@princeware.net +91 9167217535
EGYPT luggageservice@princeware.net +91 9167217535
FINLAND luggageservice@princeware.net +91 9167217535
GREECE luggageservice@princeware.net +91 9167217535
HUNGARY luggageservice@princeware.net +91 9167217535
INDONESIA luggageservice@princeware.net +91 9167217535
IRAN luggageservice@princeware.net +91 9167217535
ITALY luggageservice@princeware.net +91 9167217535
JAPAN luggageservice@princeware.net +91 9167217535
MALAYSIA luggageservice@princeware.net +91 9167217535
MEXICO luggageservice@princeware.net +91 9167217535
NEPAL luggageservice@princeware.net +91 9167217535
NETHERLAND luggageservice@princeware.net +91 9167217535
NEW ZEALAND luggageservice@princeware.net +91 9167217535
NORWAY luggageservice@princeware.net +91 9167217535
POLAND luggageservice@princeware.net +91 9167217535
PORTUGAL luggageservice@princeware.net +91 9167217535
PHILIPPINES luggageservice@princeware.net +91 9167217535
RUSSIA luggageservice@princeware.net +91 9167217535
SRI LANKA luggageservice@princeware.net +91 9167217535
SOUTH KORIA luggageservice@princeware.net +91 9167217535
SPAIN luggageservice@princeware.net +91 9167217535
SWEDEN luggageservice@princeware.net +91 9167217535
SWITZERLAND luggageservice@princeware.net +91 9167217535
TURKEY luggageservice@princeware.net +91 9167217535
REST OF THE WORLD luggageservice@princeware.net +91 9167217535
INDIA (Toll Free ) luggageservice@princeware.net 1800 123 8060

Model No. / Serial No._____________________________________

Date of Purchase ________________________________________

Inspected by ____________________Sign ____________________

N AT ION AL TOL L F RE E C US TOMER S ER VIC E NO .: 1800 123 8060 D OME S T I C S E R V I C E C E N T R E S IN TERNATIONAL C US TOMER CARE NO. : +9 1 9 16 7 2 1 7 5 3 5 AHMEDABAD - 99983 64844 / 92273 21322 | BANGALORE - 98868 86200 / 080 – 2674 0377 CHENNAI - 090940 22023 / 099419 76666 | HYDERABAD - 080082 11166 | DELHI - 080102 53626 / 092104 72591 | UTTAR PRADESH - 098188 74511 | HARAYANA - 084471 22101 / 081303 52211 KOLKATTA - 091633 34873 | JAIPUR - 0141-233075 / 093518 67578 | COCHIN - 098467 11188 / 0484-2374983 | INDORE - 0731- 4283119 | MUMBAI - 092722 35802 / 097691 85633 BHUBANESHWAR - 093373 83553 | RANCHI - 099735 40713 / 085409 68387 | ZIRAKPUR - 084271 56699 / 098144 88159 | PATNA - 093865 95734.

CUSTOMER CARE EMAIL : luggageservice@princeware.net

Important : The Warranty is not unless signed and stamped by Authorized Dealer

Princeware Three Year Warranty Card!

Meaning of this warranty & its terms and conditions

Princeware International hereby provides Worldwide Warranty on this piece for 3 year from the date of purchase by the user against material manufacturing defects only.

After the expiry of this period, you can still avail of this repair facility, by paying for
the same.

The warranty, however, is subject to the following conditions :

  1. This warranty card is valid only if it is filled in, stamped and signed by the
    authorized dealer / showroom / person of Princeware International. (Except
    for institutional purchases). The card and the relevant cash memo must be
    preserved and produced along with the defective piece.
  2. The defective piece must be delivered by the User at his/her/its own cost to the company's nearest sales or after sales service centre, the details whereof can be obtained by contacting the Company on helpline number or email id mentioned in this card.
  3. This Warranty is not valid for :
    1. Damages resulting from accidents, mishandling, negligence, unauthorized repair, tampering, loss of components / accessories, normal wear and tear, exposure to extreme heat and temperature, solvents, acids and exposure to rain/water.
    2. Replacement/repair of briefcase folios and suitcase divider flaps.
    3. Powder coating, gold plating, wood finish on locks, frames, channels and on all other metallic surfaces.
    4. Damages such as zip bursts, cracks, dents and scratches to any of the components, tearing of inner lining or any other fabric.
    5. Damages from mishandling and abuse in transit by the carrier company (Airlines etc - if such abuse occurs, one must immediately file a claim with the Carrier Company before leaving the transport terminal)
    6. Damages to the leather trimmings.
  4. The Company will undertake to repair / replace the defective piece within a reasonable period of time, at its own discretion; and its decision as to the nature of the defects and applicability of this Warranty, is final.
  5. In the interest of product up gradation, the Company is free to change its products specification without notice. In case spares for given models are not available, the Company may at its discretion, offer an equivalent model at a special rate.
  6. Any disputes arising out of the applicability / usage of this Warranty card is subject to Indian laws and Mumbai jurisdiction only
  7. The Company's liability for damages shall be restricted only upto repair / replacement of the defective piece and it) no event and under no circumstances it shall exceed the price paid (after discounts if any) by the customer to the Company for the damaged piece stated in the Invoice/cash memo.
  8. Besides the aforesaid terms and conditions, for availing the Worldwide Warranty, the procedure as mentioned below also needs to be followed by the user to exercise this warranty on the product:
    1. To avail of this warranty the user needs to call the Company's call centre number mentioned in this warranty card or inform by email at address mentioned in this warranty card.
    2. The user will have to provide necessary documents including the duly filled up, signed and stamped copies of the valid warranty card, invoice (and the photo of the defective piece if physical product is not available for inspection) physically at the service centre or by email.
    3. The Company reserves the right to repair or replace the defective piece as deemed suitable. In case of replacement, the defective piece shall be replaced with another piece of the same model or equivalent model of any of the Company's brand at the Company's discretion.
    4. The Company or its representative(s) will undertake to repair or replace the defective parts/piece within a reasonable period of time and its decision as to the nature of defect and the applicability of the warranty is final.
    5. In case of service call being raised outside of India in any country which is covered by this warranty and in the case where the Company approves the replacement of the defective piece — the fresh piece will either have to be picked up by the user from the Company's service centre or the Company may agree to deliver the same to the user at the address provided by him/her, which should be within the limits of the country from where the service call was originated.
    6. In case Company agrees to deliver the replacement free of cost to the user at the address provided and agreed, the user shall be required to deliver the defective piece at its own cost, either before or after receipt of replacement in lieu of the defective piece, to nearest service centre location as may be informed by the Company.

24x7 International Helpline +91 9167217535

INTERNATIONAL SERVICE CENTRES

PANAMA luggageservice@princeware.net +507 4410408
COLOMBIA luggageservice@princeware.net +507 4410408
COSTA RICA luggageservice@princeware.net +507 4410408
DOMINICAN REPUBLIC luggageservice@princeware.net +507 4410408
LOS ANGLES, USA luggageservice@princeware.net +91 9167217535
HOUSTON, USA luggageservice@princeware.net +91 9167217535
ECQUADOR luggageservice@princeware.net +593 4 251 5349
TRINIDARD & TOBAGO luggageservice@princeware.net +1 868 6714039
UNITED KINGDOM luggageservice@princeware.net +91 9167217535
FRANCE luggageservice@princeware.net +91 9167217535
GERMANY luggageservice@princeware.net +91 9167217535
SURINAME luggageservice@princeware.net +597 440190
PARAGUAY luggageservice@princeware.net +595 21756228
SOUTH AFRICA luggageservice@princeware.net +255 758822236
ZIMBABWE luggageservice@princeware.net +255 758822236
KENYA luggageservice@princeware.net +255 758822236
UGANDA luggageservice@princeware.net +255 758822236
RAWANDA luggageservice@princeware.net +255 758822236
TANZANIA luggageservice@princeware.net +255 758822236
ZAMBIA luggageservice@princeware.net +255 758822236
MOZAMBIQUE luggageservice@princeware.net +255 758822236
SAUDI ARABIA luggageservice@princeware.net +966 6486527
KUWAIT luggageservice@princeware.net +965 22445294
BAHRAIN luggageservice@princeware.net +973 17243331
JORDAN luggageservice@princeware.net +962 6 4200718
DOHA luggageservice@princeware.net +974 44424264
DUBAI luggageservice@princeware.net +971 506758113
CHINA luggageservice@princeware.net +86 18457308720
HONG KONG luggageservice@princeware.net +86 18457308720
TAIWAN luggageservice@princeware.net +886-6-2305551
AUSTRALIA luggageservice@princeware.net +91 9167217535
AUSTRIA luggageservice@princeware.net +91 9167217535
BANGLADESHluggageservice@princeware.net +91 9167217535
BELGIUM luggageservice@princeware.net +91 9167217535
BHUTAN luggageservice@princeware.net +91 9167217535
BRAZIL luggageservice@princeware.net +91 9167217535
CANADA luggageservice@princeware.net +91 9167217535
CZECH REPUBLIC luggageservice@princeware.net +91 9167217535
EGYPT luggageservice@princeware.net +91 9167217535
FINLAND luggageservice@princeware.net +91 9167217535
GREECE luggageservice@princeware.net +91 9167217535
HUNGARY luggageservice@princeware.net +91 9167217535
INDONESIA luggageservice@princeware.net +91 9167217535
IRAN luggageservice@princeware.net +91 9167217535
ITALY luggageservice@princeware.net +91 9167217535
JAPAN luggageservice@princeware.net +91 9167217535
MALAYSIA luggageservice@princeware.net +91 9167217535
MEXICO luggageservice@princeware.net +91 9167217535
NEPAL luggageservice@princeware.net +91 9167217535
NETHERLAND luggageservice@princeware.net +91 9167217535
NEW ZEALAND luggageservice@princeware.net +91 9167217535
NORWAY luggageservice@princeware.net +91 9167217535
POLAND luggageservice@princeware.net +91 9167217535
PORTUGAL luggageservice@princeware.net +91 9167217535
PHILIPPINES luggageservice@princeware.net +91 9167217535
RUSSIA luggageservice@princeware.net +91 9167217535
SRI LANKA luggageservice@princeware.net +91 9167217535
SOUTH KORIA luggageservice@princeware.net +91 9167217535
SPAIN luggageservice@princeware.net +91 9167217535
SWEDEN luggageservice@princeware.net +91 9167217535
SWITZERLAND luggageservice@princeware.net +91 9167217535
TURKEY luggageservice@princeware.net +91 9167217535
REST OF THE WORLD luggageservice@princeware.net +91 9167217535
INDIA (Toll Free ) luggageservice@princeware.net 1800 123 8060

Model No. / Serial No._____________________________________

Date of Purchase ________________________________________

Inspected by ____________________Sign ____________________

N AT ION AL TOL L F RE E C US TOMER S ER VIC E NO .: 1800 123 8060 D OME S T I C S E R V I C E C E N T R E S IN TERNATIONAL C US TOMER CARE NO. : +9 1 9 16 7 2 1 7 5 3 5 AHMEDABAD - 99983 64844 / 92273 21322 | BANGALORE - 98868 86200 / 080 – 2674 0377 CHENNAI - 090940 22023 / 099419 76666 | HYDERABAD - 080082 11166 | DELHI - 080102 53626 / 092104 72591 | UTTAR PRADESH - 098188 74511 | HARAYANA - 084471 22101 / 081303 52211 KOLKATTA - 091633 34873 | JAIPUR - 0141-233075 / 093518 67578 | COCHIN - 098467 11188 / 0484-2374983 | INDORE - 0731- 4283119 | MUMBAI - 092722 35802 / 097691 85633 BHUBANESHWAR - 093373 83553 | RANCHI - 099735 40713 / 085409 68387 | ZIRAKPUR - 084271 56699 / 098144 88159 | PATNA - 093865 95734.

CUSTOMER CARE EMAIL : luggageservice@princeware.net

Important : The Warranty is not unless signed and stamped by Authorized Dealer